PRIVACY POLICY

Tidemark, LLC DBA LeadNest Hub
Last Updated: March 30, 2026

This Privacy Policy explains how Tidemark, LLC DBA LeadNest Hub ("LeadNest Hub," "we," "us," "our") collects, uses, shares, and protects your information when you use www.leadnesthub.com (the "Site") and related services.

1. Information We Collect

Information you submit: name, email address, phone number, business name, message content, and scheduling details

Automatically collected data: IP address, device/browser information, and pages viewed

Communications data: email, SMS, and call records and related metadata; message content may be stored

2. How We Use Your Information
We use the information we collect to:

Respond to your inquiries and provide requested services

Communicate with you via email, phone, and SMS based on your consent

Operate, maintain, and improve the Site and Services

Prevent fraud and maintain security

Comply with applicable laws and regulations

3. How We Share Your Information
We may share your information only in the following limited circumstances:

Service Providers: We may share information with third-party service providers that support our business operations, such as customer service and technical support. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

Legal/Safety Disclosures: We may disclose information when required by law, legal process, or to protect the rights and safety of our users or the public.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

SMS/Mobile Messaging Data — Non-Sharing Clause:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS / Text Messaging
If you provide your phone number and opt in, you may receive text messages directly from LeadNest Hub. We use third-party technology providers to send and manage text messages and communications on our behalf.

Marketing Text Messages.
If you opt in, you consent to receive marketing text messages from LeadNest Hub at the phone number provided. Message frequency may vary. Message & data rates may apply. To opt out, reply STOP at any time. After sending STOP, you will receive a one-time confirmation and will no longer receive marketing messages. To re-subscribe, sign up again as you originally did. For assistance, reply HELP or contact [email protected].

Non-Marketing / Transactional Text Messages.
If you opt in, you consent to receive non-marketing appointment confirmation and reminder text messages from LeadNest Hub at the phone number provided. These messages are sent only after you have scheduled an appointment with LeadNest Hub. Message frequency may vary. Message & data rates may apply. To opt out, reply STOP at any time. After sending STOP, you will receive a one-time confirmation and will no longer receive these messages. To re-subscribe, sign up again as you originally did. For assistance, reply HELP or contact [email protected].

5. Cookies
We use cookies and similar technologies to operate the Site and measure performance. You can manage cookie preferences through your browser settings.

6. Data Retention and Security
We retain your information as needed for business, legal, and operational purposes. We implement reasonable security measures to protect your data, though no system is completely secure.

7. Your Choices and Rights

SMS Opt-Out: Reply STOP to any SMS message to unsubscribe at any time.

Access / Correction / Deletion: You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. Verification may be required.

8. Contact
For privacy-related questions, contact us at:
[email protected]
Tidemark, LLC DBA LeadNest Hub